Delivery
Delivery Timeframes
- For deliveries within Saudi Arabia, customers should expect their orders to arrive within 1 to 4 working days.
- For deliveries to other countries in the GCC, customers should expect longer delivery times, ranging from 4 to 10 working days.
- We advise customers to provide their complete address and contact details during checkout to avoid shipping delays.
Delivery policy
- When the delivery takes place, you will be asked to sign electronically or to sign the copy of the invoice. This signature serves as a confirmation that you have received the products in full as shown in the invoice.
- If you are not at the specified address, we will deliver the order to anyone present at this address and sign it on the invoice electronically or on a copy of the invoice.
- When any person at the address signs the delivery request, it is considered that the customer has received the items on the invoice.
- If the address specified by you has been reached and we are unable to deliver the order, please contact customer service to set another date for order delivery.
- The company is not responsible for any order that has not been delivered within 30 days from the date of the request.
Third-Party Courier
- Shipping is handled by a third-party courier.
Shipping Fees
- Shipping fees may vary based on the country and city of delivery.